Privacy, data use, and your choices

Last updated: 11 August 2026. This policy explains how information is handled when you browse thrivika.space, contact Thrivika, create an account, or purchase a service.

1. Information we collect

We may collect information you provide directly, including your name, email address, company, website, support message, account details, billing contact information, and order information. Payment-card details are handled by the selected payment provider and are not intended to be entered into our contact form.

Technical information may include IP address, browser and device information, pages visited, referring URL, cookie identifiers, security events, and approximate location derived from IP address.

2. How information is used

• Provide, administer, secure, and improve services.
• Process orders, account requests, renewals, and support enquiries.
• Prevent abuse, investigate incidents, and protect users and infrastructure.
• Maintain business, tax, accounting, and legal records.
• Send service communications and, where permitted, relevant product updates.

3. Legal bases

Depending on your location and the context, processing may be necessary to perform a contract, comply with a legal obligation, protect legitimate interests such as security and service improvement, or act on your consent.

4. Cookies and similar technologies

WordPress, WooCommerce, security tools, and payment services may use essential cookies for sessions, carts, checkout, account access, fraud prevention, and preferences. Optional analytics or marketing technologies should be used only where configured and legally permitted.

5. Sharing and service providers

Information may be shared with hosting, infrastructure, email, payment, security, analytics, professional-advice, and support providers only where reasonably necessary. Information may also be disclosed when required by law, to protect rights and safety, or as part of a legitimate business transfer.

6. International transfers

Providers may process information in countries different from your own. Where required, reasonable contractual or legal safeguards are used for international transfers.

7. Retention

Information is retained only as long as reasonably necessary for the purpose collected, including service delivery, security, dispute resolution, accounting, and legal obligations. Retention periods vary by record type and jurisdiction.

8. Security

Reasonable administrative and technical safeguards are used to protect information. No online service is risk-free, so use unique passwords, enable additional account protection where available, and do not send secrets through ordinary contact messages.

9. Your choices and rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing; request portability; or withdraw consent. Some information may need to be retained for legal, security, or contractual reasons.

10. Children

The services are not directed to children, and we do not knowingly seek personal information from children through this website.

11. Changes and contact

This policy may be updated when services, providers, or legal requirements change. The current version is published on this page. To ask a privacy question or make a rights request, use the contact form and select “Other.”